Please fill out the form below to schedule a service call. If you have questions, please call our Service Department at: 888-463-8756 ~ (888) GO DUPLO

* required fields

School Name:*
Your Name:*
Contact Phone Number:*
Serial # or Toshiba ID#:*
"P" Count:*
"F" Count:*
Error Code:*
Please briefly describe the problem here:
We want to make sure you're happy with your Duplos and with our service! Please let us know here if there's anything that's not to your complete satisfaction:
Verification code: 5425 Please type in the code:

How To Get A Meter Reading on your Duplo Machine:

Please note:
"P" is the number of prints or copies used. Example: P0187256
"F" is the number of masters used. Example: F004256

Step 1.
Enter your Key Counter code to log in, if so equipped.

Step 2.
Duplo 510: Press "INFO" on the display panel. The "Total Print Count" (P) and the "Total Master Make Count" (F) will be shown.

All other Duplo machines: Press and hold down the "STOP" button. On the display panel you will see the letter "P" and a series of numbers, and below that you will see the letter "F" and a series of numbers.